Proper following obtaining out that her makeup artist Priscilla Ono had misplaced her makeup bags even however traveling,Rihannaquickly stepped in to help conserve the day.
“PLEASE HELP!” Ono, who is alsoFenty Beauty’s global makeup artist,wrote on Instagram Wednesday, this kind of as a screenshot of her telephone with KLM Royal Dutch Airlines.
“@klm airlines has lost both my kit luggages with my entire work life in them!” she wrote, incorporating that even however she had “filed a report” and had been on hold for 40 minutes with the airline that day, she had nonetheless to “get in touch with anyone” about the trouble.
“This is so irritating not to mention so unhappy I have resources in there I’ve collected for the previous 14 many years that are irreplaceable!” she additional, ahead of imploring her pals and followers to help get the airline’s consideration. “Please if you know anybody at @klm Please tag them I require aid attempting to positioned these two luggages that are my daily life!! Also please aid me by going to there final submit and tagging me xx.”
Thankfully for Ono, Rihanna observed her distress telephone and permit her makeup artist know she was going to do nearly every thing in her power to handle the circumstance.
“Got you sis,” she commented.
The 30-12 months-preceding singer then reached out to KLM proper, commenting on a recent photo on their Instagram page.
“Sorry @KLM but my makeup artist @priscillaono traveled with your airline and has yet to receive or hear anything about her missing luggage from your company!” she wrote. “We have a big production starting tomorrow and maybe some help from you would be nice as her work kit went missing on her flight with you. Thank you!”
“DM @priscillaono with any information as soon as possible thanks!” she additional.
Of plan, that message did catch the airline’s consideration, and they quickly replied to the superstar, letting her know that they had positioned Ono’s bags and had presently sent them far more than to her.
The airline company also apologized to Ono for not seeing her Instagram submit earlier, producing that “Instagram is not one of our service channels.”
Proper following obtaining her bags, Ono up to date her genuine Instagram submit to share the fantastic information— and thanked Rihanna and everybody else who sent messages to the airline for all her help.
“Update: I obtained my kits ,” she wrote.
Continuing, she additional: “Still actually really do not know what exactly took spot, all I know is as swiftly you all had my back I obtained a message saying the bags have been on their way Im so grateful for pals like you! THANK YOU!!“
In a existing interview with BritishVogue, Ono uncovered that she’s been pals with Rihanna provided that 2011, when they met on set of the singer’s music video shoot for ”S&M.”
“I was actually there doing makeup for the backing dancers. She saw me on set and asked if I wanted to be in her music video and I was like: yeah, of course! We have been friends ever since,” she explained.
Even however the pair go way back, their carrying out operate partnership is a small newer. Proper following obtaining out that Rihanna was carrying out operate on her private makeup line, Ono “hit her up and was like: if you ever need any help, let me know.”
“And she said actually we are looking for a global makeup artist,” she informed British Vogue. “I tried out and I got the job. It was a year ago and it’s been great!”